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Need help updating Operational Contacts?

Need help in updating your Party’s Operational Contacts via the self-service Portal?

Look no further!

The SPAA Team has created a new ‘Help’ page with useful information and ‘how-to’ videos on various aspects of the Portal. You can access the page via the ‘Guidelines & Information’ menu item, or via this link –

Videos include processes such as adding new contact points (with and without website accounts), editing contacts and removing contacts.

We hope that you find the help you are looking for on this page, however, if you cannot, please contact the team on