Theft of energy has a material impact on energy consumers in terms of
cost and safety. It also leads to a misallocation of costs among energy
suppliers, which can distort competition and hamper the efficient
functioning of the market.
In August 2011, Ofgem undertook an
initial consultation on proposals to strengthen the arrangements for
tackling theft of gas via proposed licence conditions on gas suppliers.
Under an Ofgem Direction, new licence obligations on gas suppliers to
detect, prevent and investigate theft came into effect on 7 January
2013. The directive states that gas suppliers are to implement a central
service to assess the risk of theft of gas at consumer premises and so
help target theft investigations.
A TRAS Working Group, made up of
gas and electricity industry parties was formed to define the service
requirements for the TRAS procurement. Working with Ofgem to ensure that
the TRAS is developed in accordance with the Direction, and with the
Information Commissioner's Office to make certain that data privacy
matters are managed appropriately.
In April 2014, ElectraLink was appointed as the
dual fuel energy TRAS Project and Procurement Manager under the SPAA and
DCUSA governance frameworks. ElectraLink subsequently managed a single
non-OJEU procurement on behalf of SPAA Ltd and DCUSA Ltd to source and
select a single Energy TRAS provider. This procurement concluded with
the appointment of Experian as the TRAS Service Provider on 17 June
Since then, ElectraLink has been overseeing the
implementation of the TRAS. This is due to complete in March 2016 when
the TRAS will be operational.
If you have specific questions please contact the project team by
Please refer to Key Background
Documentation (below). Due to the need to run an objective, fair and
transparent procurement process, the procurement phase of the TRAS
project will inevitably involve confidential information that needs to
be carefully managed.
For this reason, you will not
find detailed information about this project on the SPAA or DCUSA
websites. The TRAS Working Group, the TRAS Evaluation Panel, the SPAA
Executive Committee and DCUSA Panel members are bound by confidentiality
and no approach of any kind in connection with the procurement is to be
made to any other person within or associated with SPAA or DCUSA.
You can also find information on the
TRAS Portal, for which you will require a user account. All energy
Suppliers can obtain access to the TRAS Portal. Please contact
email@example.com to request access.
Please follow the links below to Key
Background Documentation on the Ofgem website.