Change Proposals

Home Theft Charter

SCP 494 - Theft Charter

  • CP Number SCP 494
  • Proposing Company EDF ENERGY CUSTOMERS LIMITED
  • Raised Date 11/02/2020
  • Expected Implementation Date 06/11/2020
  • Implementation Date 06/11/2020
  • Impacted Parties Suppliers
  • Status Re-issued to Impact Assessment
  • Urgent No
  • Last Updated 11/06/2020
  • Authority Consent Required? No
  • Secretariat Support Austin Gash
  • Change Proposer Rebecca Lowe
  • Synopsis

    This Change Proposal seeks to implement a cross-industry Theft Charter which shall be endorsed and integrated with existing vulnerability measures by all energy suppliers. The introduction of such a charter shall ensure that a consistent approach is taken to the identification of vulnerable customers whilst undertaking energy theft investigations and will be supported by a ‘light-touch ’desk-top assurance framework administered by the Secretariat.
Pre-Modification Stage
Issued In Change Pack
Issued to Impact Assessment
Deferred
Re-issued in Change Pack
Re-issued to Impact Assessment

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