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The Code Administrator as a Critical Friend

In order to ensure market participants are provided with the support they need, ElectraLink (the Code Administrator for SPAA) will act as a ‘critical friend’ to every SPAA Party. The main aspects of the critical friend role are outlined below:

Our role

Providing Primary Contacts Please follow the following link to find the key industry contacts.

If you have any questions, you can either contact your company Contract Manager or the Code Administrator via our dedicated helpdesk.

Providing key information to support code parties Our team is here to help and we can provide information on:

Providing website guidance to code parties The SPAA website is reviewed regularly to ensure it provides code parties with a good user experience. The home page has a quick access section to aid parties to the main areas, such as:

  • Meetings – where you can view details of all SPAA Meetings
  • Change Proposals – where you can view details of SPAA, MDD and MAM Change Proposals
  • Operational Contacts – where you can find operations and escalation contact details

There is also easy navigation to specific areas using the toolbar at the top of the home page.

Providing Pre-Panel Information Each month, we issue an agenda for each Executive Committee (EC) meeting where Parties are encouraged to feedback any comments to their company or constituency representative, in order for their views to be shared.

Alternatively, you can sign up to our monthly SPAA newsletter by sending a request to our dedicated helpdesk. The team is also here to answer your questions on activities under the SPAA EC.

Being Impartial As an experienced Code Administrator, we provide an independent Secretariat to support industry meetings and can also provide Independent Chairs as required.

We also support all market participants on the development and understanding of SPAA Change Proposals.