This page lists a number of Frequently Asked Questions (FAQs) that the SPAA team receive.
We hope that you can find an answer on this page, however, if you cannot, please contact the team on 020 7432 3005 or SPAA@electralink.co.uk
About the SPAA & General
What is the SPAA?
Why was SPAA created?
What is SPAA Limited?
Do I need to accede to the SPAA?
How do I accede to the SPAA?
How is SPAA funded?
Contract Management and Operational Contacts
What is a Contract Manager?
What are Operational Contacts?
How do I update Operational Contacts?
What should I do if an Operational Contact is incorrect, or I cannot reach the contact point?
Stakeholder Engagement
How do we engage with SPAA?
How do I find out who my Account Manager is?
How do I arrange an Account Management meeting?
AMI and MAM Audit Scheme
How to apply to become an AMI and/or MAM
Where is the Approved list of AMIs and MAMs